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Economies of scale and scope, experience effects, and exploiting differences in factor costs for product development, manufacturing, and sourcing in different parts of the world will assume a greater importance as determinants of global strategy. The globalization of customer needs and the opportunities for scale and standardization it brings will fundamentally alter the economics of many industries. Finally, as consumption patterns become more homogeneous, global branding and marketing will become increasingly important to global success. In many industries, global distribution channels are emerging to satisfy an increasingly global customer base, further causing a convergence of needs. Large corporations such as DuPont, Boeing, or GE demand the same level of quality in the products and services they buy no matter where in the world they are procured. Global customers have emerged as needs continue to converge. The key to exploiting such opportunities for scale lies in understanding which elements of the product or service can be standardized without sacrificing responsiveness to local preferences and conditions. Software, oil products, and accounting services increasingly look alike no matter where they are purchased. McDonald’s, while adapting to local tastes and preferences, has standardized many elements of its operations. Coca-Cola offers similar but not identical products around the world. This applies to consumer as well as industrial products and services. How common needs, tastes, and preferences will vary greatly by product and depend on such factors as the importance of cultural variables, disposable incomes, and the degree of homogeneity of the conditions in which the product is consumed or used. As customers in different parts of the world increasingly demand similar products and services, opportunities for scale arise through the marketing of more or less standardized offerings. One aspect of globalization is the steady convergence of customer needs. include such factors as favorable trade policies, a benign regulatory climate, and common product and technology standards. Government drivers Include such factors as favorable trade policies, a benign regulatory climate, and common product and technology standards. are defined by the actions of competing firms, such as the extent to which competitors from different continents enter the fray, globalize their strategies and corporate capabilities, and create interdependence between geographical markets. Competitive drivers Defined by the strategic actions of globally competing firms in deciding in which markets to compete. Cost globalization drivers Scale or scope economics, experience effects, sourcing efficiencies, and technology advantages that shape the economics of an industry.-the opportunity for global scale or scope economics, experience effects, sourcing efficiencies reflecting differentials in costs between countries or regions, and technology advantages-shape the economics of the industry. define how customer behavior distribution patterns evolve, including the degree to which customer needs converge around the world, customers procure on a global basis, worldwide channels of distribution develop, marketing platforms are transferable, and “lead” countries in which most innovation takes place can be identified. Market drivers How customer behavior distribution patterns evolve. Yip first developed this framework in his book Total global strategy: Managing for worldwide competitive advantage (1992), chaps. Yip identifies four sets of “industry globalization drivers” that underlie conditions in each industry that create the potential for that industry to become more global and, as a consequence, for the potential viability of a global approach to strategy.